We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
How to Request a Return
To be eligible for a return, you just need to contact our customer service:
Email: support@theeverydaylabel.com
Please provide: Your order number (received in your email or paper invoice)
Return Process
Once your return is accepted, we'll provide you with:
- Our returns address
- Instructions on how and where to send your package
Important: Items sent back to us without first requesting a return will not be accepted.
Eligibility for Returns
To be eligible for a return, products must meet the following conditions:
- Unworn and unwashed
- Original condition
- All tags and liners attached
Any signs of use, wear, or damage may result in the return being rejected.
Return Shipping
Shipping Costs
Customers are responsible for the cost of return shipping unless the return is due to an error on our part, such as:
- Incorrect item
- Defective item
- Damaged item
- Wrong color or variant
In these cases, we will cover the return shipping costs.
Important Notes
- All items should be returned to our warehouse
- Delays caused by customs clearance are beyond our control and are not considered valid reasons for a return
- Returns for bundled items must generally include all products within the bundle
- Individual products may not be returned separately
- Customers are responsible for returning items, costs, and customs duties to our warehouse
Damaged or Incorrect Items
If your order arrives damaged, defective, or in the wrong color or variant, we'll cover the return shipping costs. Please contact our support team within 30 days of delivery to report the issue.
Damages and Issues
Please inspect your order upon reception and contact us immediately if:
- The item is defective or damaged
- You received the wrong item
This allows us to evaluate the issue and make it right as soon as possible.
Email: support@theeverydaylabel.com
Exchanges
The fastest way to ensure you get what you want is to:
- Return the item you have
- Once the return is accepted, make a separate purchase for the new item
Refunds
Refund Timeline
- Inspection: 2–4 business days after we receive your return package
- Refund Processing: Full refund issued within the inspection timeframe
- Bank Processing: 3–5 business days for the money to appear in your account (depending on your bank, credit card, or payment processor)
Important Notes
Please remember it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we've approved your return, please contact us:
Email: support@theeverydaylabel.com
Contact Us
For any return or refund questions, please contact our customer service team:
Email: support@theeverydaylabel.com
Phone: +1 205 775 0275
Hours:
- Monday to Friday | 09:00 - 17:00 (PST)
- Weekends | 11:00 - 16:00 (PST)
We aim to respond to your inquiries within 24 hours.




