Order & Delivery

What is the estimated delivery time?

Our total delivery time is 4-6 business days.

Delivery times are estimates and may vary.

For full details, please refer to our Shipping Policy.
Do you ship internationally?

No, we only ship within the United States.
How can I track my order?

Once your order has been dispatched, you can track it via our Tracking Page using your order number and email address.

Please allow a short time for tracking updates to appear after dispatch.
Do you offer free shipping?

Yes, shipping costs are always free for orders within the United States.

Returns & Refunds

How long do I have to return my order?

You have 30 days after receiving your item to request a return.

For full details, please refer to our Return & Refund Policy.
How do I start a return?

To start a return, please contact our customer service team via our Contact page.

For full details, please refer to our Return & Refund Policy.
Can I cancel my order?

You may cancel your order within 24 hours of placing it by contacting our customer service team through our Contact Page.

For full details, please see our Return & Refund Policy.
When will I receive my refund?

If approved, your refund will be processed within 14 days of receiving the returned goods.

For full details, please refer to our Return & Refund Policy.
What if I receive a damaged or incorrect item?

If your item is defective, damaged, or incorrect, contact us within 7 days of delivery through our Contact Page.

For full details, please refer to our Return & Refund Policy.

Contact

How can I contact the customer service?

You may reach our customer service team using the details below:

Email: support@theeverydaylabel.com
Phone: +1 205 775 0275

For full details, please refer to our Contact page.
During which hours is customer service available?

Our Customer Service hours are:

Monday to Friday | 09:00 - 17:00 (PST)
Weekends | 11:00 - 16:00 (PST)
What is your typical customer service response time?

We aim to respond to your inquiries within 24 hours.

Payments

What payment methods do you accept?

We accept the following payment methods:

  • American Express
  • Visa
  • Mastercard
  • Maestro
  • Apple Pay
  • Google Pay
  • UnionPay
  • Shop Pay

For full details, please refer to our Transactions Policy.
Is my payment secure?

Yes. All payments are processed through secure SSL-encrypted connections.

For full details, please refer to our Transactions Policy.
In which currency are payments processed?

All transactions are processed in United States Dollar (USD).